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Dr. Paul Wiley
Dr. Jonathan Kettell
The Surgery
Pound Piece
Maiden Newton
Dorset DT2 ODB
Telephone: 01300 320206 Fax: 01300 320399
Opening Hours: Monday to Friday 8am - 6:30pm
Consultation Times: Doctors 9 - 11am and 4 - 6pm daily
Nurses 9 - 11am daily and 4 - 6pm Mondays and Wednesdays with clinics at other times.
The Doctors at Maiden Newton
Dr. Paul Wiley M.B., B.S., M.R.C.P., M.R.C.G.P.
was born in 1950 and first registered in 1974, He has been with the practice since 1980.
Dr. Jonathan Kettell B.M., M.R.C.G.P., M.C.S.P.,
was born in 1958 and first registered in 1992. He has been with the practice since 1997.
Dr. Romana Sinclair M.B., Ch.B
was born in 1950 and first registered in 1974. She has been with the practice since 1975 and is based at our 24 Tunnel Road, Beaminster surgery.
The Surgery
The surgery was purpose built in 1983 with a recent extension to facilitate a full range of patients services including Chiropody, Audiology, Dietetics, Physiotherapy, Counseling and Citizens Advice. It has a free car park and full wheelchair access for disabled patients.
The Staff
Practice Manager - Sheila McConnell is responsible for the efficient running of the Practice and the development and implementation of new services for patients. She is also our designated complaints officer.
Reception/Dispensary
Karen Carstairs, Mary Smith, Jo Strong, Marion Harrison and Jill Harper are fully trained receptionists and dispensers who are here to help you make appointments and deal with your dispensing requirements as well as any other inquiries.
Sue Beaman - is our Computer Administration and Data Input Clerk.
Practice Nursing Team
Sara Porter and Kate McConnell are our practice nurses who are assisted in their duties by our fully trained phlebotomist, Hilary Masters, who takes blood samples, and carries out ECG tests. The nurses work includes immunizations, dressings, asthma, diabetes, hypertension and heart disease monitoring, well woman clinics and contraception advice. Our nurses are also trained to perform nurse triage.
Health Visitor - Mary Ann Rimer is employed by the Community Trust but is based at the surgery with her own telephone 01300 320886. As well as working with children and mothers she also performs routine health screening. She works in close liaison with the doctors but can be seen in her own right without reference to any other members of the practice team.
District Nurse - Sharon Cooper and Sue Marsh are employed by the Community Trust, and they have a base at the surgery. They work closely with the practice and are concerned with nursing duties for those who cannot come to the surgery, they see some patients in the surgery when necessary. If you need to contact them please call the surgery.
Cleaning Staff - Norma Baker is our cleaner who works hard to keep things clean and tidy. Dirty footwear means hard work for her and hazards for toddlers who operate at floor level.
Surgery Arrangements
Consultation with our doctors and nurses is BY APPOINTMENT ONLY. Non urgent requests will be offered the first available time. Emergencies will always be seen on the same day. Please remember to make separate appointments for each patient so that you can receive the individual attention you are entitled to. Appointments are booked at ten minute intervals but we realise that some problems may take longer than others. If this does happen please be patient. If you think you require longer please book a double appointment. IF YOU ARE UNABLE TO ATTEND AN APPOINTMENT PLEASE TELEPHONE AS SOON AS POSSIBLE TO CANCEL AS YOUR APPOINTMENT SLOT CAN ALWAYS BE RE-ALLOCATED EVEN AT SHORT NOTICE.
Telephone Access
We realise that many people may only wish to speak to the doctor for advice and so we have set aside specific times for just such occurrences from 8.30-9.00am Monday to Friday or after 11.30am.
Nurse Triage
We have two specialist practices nurses who have been trained to triage patients. Triage enables them to assess your medical needs, so that you can have improved access to a health professional when at the surgery.
If you want urgent advice the reception staff may divert appropriate calls to the triage nurse, who may give telephone advice or offer an appointment with herself or doctor as appropriate.
Home Visits
If you are too ill to attend surgery and require a home visit please telephone before 10am so that the doctor can decide how urgent your need is and plan the days visiting. In order to assess the urgency our reception staff will ask you certain questions and your co-operation would be appreciated. Any information given will always be treated in the strictest confidence.
Other Services
The practice is also able to offer you the following services, which are all held at the surgery on a regular basis. Please ask at the reception for appointment times.
Antenatal Chiropody Physiotherapy Dietetics Audiology Citizens Advice Counseling
Access to your medical record is required for some of the above in-house services. If you do not wish this, please contact the surgery.
Our team are also able to provide:
Minor surgery with doctor
Asthma Clinic
Smokestop
Diabetic Clinic
Parentcraft
Travel Advice
Mother and Baby Clinic
Cervical Cytology Clinic
Training Practice
The practice participates in the scheme to train graduate doctors who wish to specialise in general practice. Each doctor spends a year with us having spent the previous three years working and training in hospital medicine. Practice Registrars are fully qualified doctors in their own right and are part of our practice team sharing in the on-call rota.
Medical Research Council
The practice is a member of the Medical Research Council G.P. Research Framework who are a national group of practices interested in research topics. If the practice takes part in a study we may pass anonymous information from your medical record to the research. If you do not wish ever to be contacted please write and inform the Practice Manager.
Practice Library
The practice has a small library of medical books which you are welcome to borrow for up to three weeks, this is situated in the entrance.
Patient Suggestions
We realize that occasionally things do not go as smoothly as we would like. Please inform the Doctor or Practice Manager or write with full details. We try to offer the best service we can and will endeavor to put right any faults that you take the trouble to tell us about.